Terms of Service

Last updated: September 2025

1. Overview

This website is operated by Mamma Llama Store. Throughout the site, the terms “we”, “us” and “our” refer to Mamma Llama Store. By accessing our website or purchasing from us, you agree to these Terms of Service. Please read them carefully before using our Services.

2. Online Store Use

You agree to use our website and products for lawful purposes only. You must not transmit malware, viruses, or any code of a destructive nature. Breach of these Terms may result in immediate suspension of your access.

3. General Conditions

We reserve the right to refuse service to anyone at any time for any reason. Your content may be transferred unencrypted across networks. Payment card information is always encrypted during transfer.

4. Information Accuracy

We make every effort to ensure information on this site is accurate and current, but we do not guarantee completeness or timeliness. Product descriptions and pricing are subject to change without notice.

5. Products and Services

Some products may be available exclusively online and in limited quantities. All returns and exchanges are subject to our Refund Policy.

We aim to display product colors and images as accurately as possible but cannot guarantee that your device’s display will reflect them precisely.

6. Orders and Account Information

You agree to provide complete and accurate information for all purchases. You must keep your account and contact details up to date to allow us to process orders and communicate with you.

7. Third-Party Tools and Links

Our site may provide access to third-party tools or links to external websites. We do not control and are not responsible for their content, accuracy, or availability. Your use of third-party tools or websites is at your own risk.

8. User Feedback

If you provide comments, feedback, or submissions, you agree that we may use them for business purposes without obligation to compensate you. We are not required to keep such submissions confidential.

9. Personal Information

Your submission of personal information is governed by our Privacy Policy.

10. Prohibited Uses

You may not use our site or Services to violate laws, infringe intellectual property, or interfere with security features. Any prohibited use may result in termination of your access.

11. Disclaimer of Warranties & Limitation of Liability

We do not guarantee that our Services will be uninterrupted, secure, or error-free. To the maximum extent permitted by law, Mamma Llama Store shall not be liable for any direct or indirect damages arising from your use of our website, products, or Services.

12. Indemnification

You agree to indemnify and hold harmless Mamma Llama Store from any claim resulting from your violation of these Terms or misuse of our Services.

13. Termination

These Terms remain in effect unless terminated by you or us. You may terminate at any time by notifying us you no longer wish to use our Services. We may suspend or terminate access immediately if you fail to comply with these Terms.

14. Governing Law

These Terms are governed by the laws of Queensland, Australia. Any disputes will be handled exclusively in the courts located in Brisbane, Queensland.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: hello@mammallamastore.com
  • Phone: +61 410 553 177
  • Address: 52/8 Petrie Street, East Mackay Queensland 4740, Australia
  • Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (AEST)