Privacy Policy

Last updated: September 2025

1. Introduction

Welcome to Mamma Llama Store. We respect your privacy and are committed to protecting your personal information. This Privacy Policy applies to customers purchasing baby and maternity products through www.mammallamastore.com.

By using our Services, you agree to the collection and use of information as described in this Privacy Policy.

2. Information We Collect

We collect personal information to provide and improve our Services. This may include:

  • Contact details: name, shipping and billing address, phone number, email address.
  • Order information: products purchased, order history, payment details (processed securely by our payment partners).
  • Device and usage data: IP address, browser type, operating system, and browsing activity collected via cookies or similar technologies.
  • Communications: details you provide when contacting our customer support team.

3. How We Use Your Information

  • To fulfill your orders: processing payments, arranging delivery, and sending order confirmations.
  • To provide support: answering your questions and resolving issues.
  • For marketing and advertising: sending promotional emails (you may opt out at any time) and showing relevant ads.
  • For security and fraud prevention: protecting our store, customers, and transactions.
  • To comply with legal obligations: meeting requirements under applicable laws.

4. Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties only when necessary to provide our Services:

  • Shopify: our e-commerce platform provider.
  • Payment processors: to securely handle transactions.
  • Shipping carriers: to deliver your orders.
  • Marketing partners: to help us advertise, subject to your consent and opt-out rights.

We may also share information if required by law or to protect our legal rights.

5. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete your data. You may also opt out of targeted advertising using the link below:

Do Not Sell or Share My Personal Information 

To exercise any of your rights, please contact us using the details in Section 9.

6. Data Security and Retention

We implement security measures to protect your information, but no system is completely secure. We retain personal information only for as long as necessary to provide our Services and meet legal requirements.

7. International Data Transfers

As an Australian business, we primarily process and store your information in Australia. Your information may also be transferred to other countries where our service providers operate, always under appropriate safeguards.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be posted on this page with an updated “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: hello@mammallamastore.com
  • Phone: +61 410 553 177
  • Address: 52/8 Petrie Street, East Mackay Queensland 4740, Australia
  • Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (AEST)